Laurie's Blogs.
02
Mar 2014
Mar 2014
Patient experience & customer service
This week's blog, I just wanted to direct you to some videos that I think you might find interesting. They tie in with this week's educational Business & Marketing audio. Enjoy!
1. Patient satisfaction versus patient experience
2. Richard Branson's vision of customer service
I hope you find them inspiring!
Until next time... Cheers!
Laurie